faq

Frequently Asked Questions

Wolverine Glass 

Q: What is Wolverine Glass? 
A: Wolverine Glass is Toughened B270 Optical Glass, outstanding clarity, and extra peace of mind. 

Q: Is Wolverine Glass unbreakable?  
A: No, it is still glass, but it is a lot tougher than standard optical filter glass, we do not offer any guarantees on the wolverine glass products toughness. 

Q: What are your nano coatings? 
A: Kase uses special coatings that offer amazing results, the filters are virtually colour neutral, scratch resistant, dirt and water repellent, and anti-glare. 


Magnetic Circular Filters

Q: Can I mix and match the Magnetic Circular filters and Square Filters and Holder? 
A: No, the systems are not interchangeable 

Q: What size should I buy? 
A: Always buy a size bigger than you need if you are worried about vignetting on ultra-wide lenses, this allows for stacking of the filters and reduces the chance of vignette. 

Q: The Sony 16-35mm GM f2.8 & NIKKOR Z 14-30mm f/4 S Lens, what size do I need?  
A: Our 95mm Circular filters are designed to work the best with these lenses. 

Q: Can I use my lens hood still? 
A: Yes but only if the filters you buy are the same diameter as the lens filter thread, if you are buying a bigger size to stop vignetting then you won’t be able to. 

Q: How do I use the filters on different size lenses? 
A: We have our very clever magnetic step-up rings that attach direct to your lens then allow the magnetic circular filters to attach on to that.  


Square System 

Q: Can I mix and match the Magnetic Circular filters and Square Filters and Holder? 
A: No, the systems are not interchangeable 

Q: The k9 holder what’s the widest lens it will work on? 
A: It will work on any lens up to 82mm filter thread size. There is no vignetting on the NIKKOR Z 14-30mm f/4 S Lens or the Sony 16-35mm F2.8 GM lens. 

Q: How do I use the K9 holder on all my lenses, for example a 58mm filter thread? 
A: The geared rings are the important part of our holder, and out of the box you get a 77mm & 82mm one. To use any other filter thread size, you simply need to use a step-up ring to one of those geared rings from your lens filter size, so for example a 58-77mm or 58-82mm Standard step up ring

Q: Why are your 100mm ND filters 150 x 100mm rather than square? 
A: We believe that this make using them so much easier, no need to struggle to remove them from the holder anymore. 

Q: Do your ND filters have foam gaskets attached? 
A: No, they do not, this is because our K9 holder has the foam gasket built in to stop light leaks, however for people using them on non Kase holders we do supply gaskets in the box that you can apply.  

Q: Can I use your 2mm 100mm filters in another 100mm holder? 
A: Yes, is the simple answer, as long as your holder takes standard 2mm filters.  

Q: Can I use other 100mm filters in your K9 holder?  
A: Yes, you can, if you have a filter with a built-in gasket then you simply use it in reverse.  


General Questions

Q: How quick will I get my order? 
A: Please see our delivery information page here

Q: Are all prices final on the checkout page? 
A: Yes, from us, but please be aware if your country has import duty this will not be covered. 

Q: I am not covered under EU TAX rules, can I get a refund? 
A: Our site handles TAX, and any countries that we do not have to charge TAX on will have the TAX removed at checkout. 

Q: Can I mix and match the Magnetic Circular filters and Square Filters and Holder? 
A: No, the systems are not interchangeable 

Q: Do you offer a warranty?  
A: All our product come with a 1-year warranty against manufacturing defects. Please see our terms and conditions page for full info.